Under the direction of the Dean of Library Services, the Technical Support Specialist will be responsible for the day to day technical operations of the Harry A. Sprague Library. This includes but is not limited to hands-on technical support for the computer workstations, bookscans, printers and application configuration. In addition, the Technical Support Specialist will be key to supporting specialized applications and databases such as Faronics and the WorldShare Management System. As the library utilizes mediated spaces throughout the building, he/she will proactively check for operability of projectors, smartboards and screens. Working alongside the Division of Information Technology (IT), he/she will review standard images being distributed through the department and will assist IT with distribution of machines through the department.
MAJOR DUTIES AND RESPONSIBILITIES:
The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.