Montclair State University

Digital Accessibility Project Manager

2 months ago
# of Openings
Information Technology


The Digital Accessibility Project Manager will oversee Montclair State University’s digital accessibility initiative. The duration of this initiative is anticipated to be 30 months.

The Project Manager is responsible for ensuring Montclair State University’s online programs, services and activities conform to the requirements set forth by the W3C Web Content Accessibility Guidelines (WCAG 2.0), which provide for equal access to online content and programs, regardless of user ability.

The Project Manager will establish standards and provide support to the University for meeting digital accessibility requirements. S/he will be a seasoned manager who can work collaboratively with partners at all levels campus-wide. 



The Project Manager's responsibilities will include:

  • Leading a team (Consultant vendor, University Legal, Faculty/Staff representatives, Subject Matter Experts) to create, communicate and maintain digital accessibility-related policies.
  • With key internal stakeholders, developing, communicating and maintaining University-level processes related to digital accessibility, including plans for new and existing online content, training and procurement standards.
  • Overseeing adherence to University digital accessibility processes and policies.
  • With Web Services and other stakeholders, establishing and overseeing enterprise-wide systems for digital accessibility training, support, quality control and monitoring.
  • Creating and managing an enterprise-wide change management / communication plan related to the digital accessibility initiative, including communicating progress, status and requirements and creating reports and presentations for varying audiences as needed.
  • Managing the University’s relationship with digital accessibility auditor(s) and vendor(s).
  • Managing third-party software audits and overseeing execution of corrective actions.
  • Collaborating with Web Services and Information Technology on development of a central resource for sharing information on the University’s digital accessibility initiative.
  • Collaborating with University Legal and Subject Matter Experts to create required digital accessibility documentation, reporting and deliverables.
  • Assisting in identification and procurement of digital accessibility systems and tools for University use.
  • Facilitating resolution of any concerns/complaints related to accessibility of the University’s online programs, services and activities.
  • Additional related duties may be added.



  •  Bachelor's degree from an accredited college or university. (Information Technology, Human Computer Interaction or a related field preferred, but not required.)
  • Minimum of 5-7 years’ experience in digital operations, web development, project management, business analysis or similar management role.
  • 5+ years’ project management experience.
  • Demonstrated project management skills: must be able to build consensus and enthusiasm among stakeholders at all levels, and provide clear documentation of progress and deliverables.
  • Strong business analysis, problem-solving and analytical skills.
  • Commitment to accessible online design and knowledge of disability regulations, including but not limited to, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act (Section 504), and the W3C Web Content Accessibility Guidelines (WCAG 2.0).
  • Excellent verbal and written communication skills.
  • Experience working effectively in highly collaborative, team oriented environments.


  • Experience in higher education environment preferred.
  • Knowledge of web design and production.
  • Experience with accessibility audit and quality assurance tools and processes.


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