Under the supervision of the Director of Parking Services, Parking Services Coordinator is the lead customer service staff representative of Parking Services. Providing stellar customer service to students, employees, and visitors is a primary duty of the position. The Parking Services Coordinator is additionally responsible for: administrative office support; financial support; coordination of communications and marketing activities; information systems support; and related activities in support of the University’s Parking operation, the Department of Facilities Logistic Support, and the Division of University Facilities.
The Parking Services Coordinator may be required to work outside of standard business hours, and is required, unless otherwise instructed by the supervisor or other employee designated by the University, to report to work when the campus is closed or is in a situation that requires a delayed opening or early closure.
Administrative & Office Support
Communications & Marketing Support
Information Systems Support
Graduation from an accredited college with a Bachelor’s degree, or a Master's degree preferred in planning, business management, public administration or a related field. Two years of professional experience in a related field are additionally required. Applicants who do not possess a Master’s degree may substitute two additional years of work experience.
The successful candidate must demonstrate the ability to clearly, courteously, and effectively communicate with all campus constituents; and demonstrate a personal commitment to providing professional and collegial customer service at all times. The ideal candidate will be able to work with minimal supervision and effectively handle numerous projects simultaneously. Advanced proficiency in the use of the Microsoft Office Suite is required. Must be able to acquire knowledge of University policies and procedures and be able to comprehend, interpret, and apply established regulations, policies, procedures, and guidelines. The successful applicant will be willing to learn to utilize various types of information systems used by the department.