Montclair State University

  • International Admissions and Immigration Counselor

    Job Locations US-NJ-Montclair
    Posted Date 3 months ago(5/1/2018 1:12 PM)
    # of Openings
    Academic Affairs
  • Overview

    The International Admissions and Immigration Counselor serves as one of the University’s Designated School Officials (DSO) for the F visa programs and Alternate Responsible Officer (ARO) for J Visa programs. This position is responsible for administering SEVIS activity and staying in compliance with the Department of Homeland Security, advising international students and scholars in matters related to immigration (including but not limited to policy/procedures/regulations/etc.) and issues of personal and social adjustment.

    The International Admissions and Immigration Counselor will work as a team member in a fast-paced workplace focused on customer service, be responsible for processing and making admissions decisions for international undergraduate applications, and respond promptly to questions from prospective students and others involved in the process (parents, agents, sponsors, high school counselors, etc.).


    • Process international admissions applications for all undergraduate, Pathway Program, English as a Second Language, transfer and special programs.
    • Maintain knowledge of targeted admissions nations including political, cultural, academic and economic issues.
    • Increase applicant yield by fielding and responding promptly to questions from prospective students and others involved in the process (parents, agents, sponsors, high school counselors, etc.).
    • Increase applicant yield by designing communications in the CRM, monitoring applications for completeness, and following up on requests for missing materials
    • Explain university policies and processes including admissions requirements, application procedures, academic programs, and campus environment and services.
    • Provide counseling regarding admissibility, scholarship opportunities, and federal immigration compliance to prospective international students.
    • Advise/counsel prospects and students on issues related to admissions and F and immigration for F and J students.
    • Monitor changes to visa application procedures, processing times and reciprocity tables;
    • Serves as a Designated School Official and Alternate Responsible officer with federal agencies for USF and assists with the integrity of data reported to the U.S. Department of Homeland Security.
    • Authorize and issue Immigration (Dept. of Homeland Security) and Department of State documents to international students and scholars. Maintains accurate and timely reporting to comply with immigration regulations and SEVIS reporting requirements.
    • Take an active role for the planning and implementation of International Student Orientation programs.
    • In collaboration with the other International Engagement staff, assists with international retention programs and services through efforts that provide a welcoming and supportive environment for international students, including International Education Week event planning.
    • Contributes cultural and informational content to the IEwebsite and email communication.
    • Participate in department, division, and university special projects as required.
    • May represent Montclair State University at conferences or in recruitment trips - domestic and international as needed.
    • Performs other duties as assigned.
    • Management retains the right to add or change job duties at any time.



    • Bachelor's Degree from an accredited institution.
    • Three months to one year working in an admissions or international education office or relevant experience is required
    • Strong oral and written communication skills, including cross-cultural communication competencies, and the ability to advise and problem-solve around international student issues and concerns
    • Commitment to diverse perspectives, internationalization of institutional environments, and a quality work ethic.
    • Must be a U.S. Citizen or Lawful Permanent Resident as required per federal regulations for certification as a Designated School Official (DSO).
    • Have a valid passport, or the ability to obtain a passport upon hire for possible international travel.
    • Demonstrate active commitment to the values of diverse communities.
    • Ability to monitor and develop multiple on-going projects.
    • Excellent organizational and time management skills, with ability to independently set priorities, coordinate and complete a number of competing assignments within established deadlines
    • Personal computer applications (e.g. MS Office Suite including database, spreadsheet, word processing, internet, e-mail; ERP application - Banner preferred)
    • Basic visa and immigration concepts pertaining to international students
    • Highly developed written and interpersonal communications skills with the ability to communicate and work effectively with all components of the university and external constituents involving diverse cultures, including group presentation and conflict resolution skills.
    • Work independently



    • Familiarity with student information systems, particularly Banner.
    • Knowledge of F-1 and J-1 regulations including SEVIS reporting requirements and knowledge of Department of Homeland Security regulations. 
    • Experience working in a culturally diverse environment.
    • Foreign language / bilingual abilities a plus.


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